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Netflix client service: How to go a real person on the line

Netflix customer service: How to get a real person on the line

(Prototype credit: Shutterstock)

Sometimes you need the help of a Netflix customer service agent. Fortunately, it's not that tough to runway one down — using the steps below, I was able to chat with a representative in under I got a real live person on the other terminate of the line in less than a minute.

While I almost thought Kevin from Netflix could take been a robot, when I asked him what he had for dinner concluding night, his answer — craven nuggets on rice — was so unique that I knew I was talking to a human. Unfortunately, don't recall that reaching Kevin in a short amount of support is as easy as just finding the Netflix client service number (which we have below).

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Getting on the phone with a real human who can answer your questions, help you lot with your account and provide other Netflix customer services is a multi-step arroyo. And y'all tin get a rep much faster if you know where to look.

Customer support agents tin can assist you lot resolve billing questions, deduce why Netflix isn't working on your device, or even help you reset your password. They tin assist y'all abolish your Netflix subscription, too, only I bet they'll be more likely to talk you into keeping it.

How to get Netflix customer service now

1. Open Netflix.com (opens in new tab) and click Sign In.

Netflix Customer Service step 1 sign in — (Image credit: Netflix)

2. Log in.

three. Open https://help.netflix.com/en/ (opens in new tab)

Netflix Customer Service step 3 go to Netflix Help — (Image credit: Netflix)

four. Scroll downwardly and click the Phone call Us button

Netflix Customer Service step 4 find the Call us Button — (Image credit: Netflix)

5. Write down the code number

Netflix Customer Service step 5 write this number down — (Paradigm credit: Netflix)

6. Call 1-844-505-2993 (or whatever the number in your area is)

7. Enter a number to confirm your language (1 for English language, etc.)

8. Blazon in your service code from step 4.

nine. Wait for a Netflix customer service representative.

And that, is how you become a Netflix client service representative on the line. It worked for me, and I'thousand certain it will piece of work for yous. Yous may have a slightly longer wait than I did, though, every bit I chosen at 9:30 a.thousand ET, when the western half of the country was just waking up.

Once you've resolved this issue, you lot can get back to streaming the all-time Netflix shows. We've also got a guide for how to sign up for Netflix, one for parents trying to find the best family unit movies on Netflix, and some other explaining how to alter your Netflix password.

Read next: Where does Netflix rank on our all-time streaming services list?

Henry is a senior editor at Tom'due south Guide covering streaming media, laptops and all things Apple tree, reviewing devices and services for the by seven years. Prior to joining Tom's Guide, he reviewed software and hardware for TechRadar Pro, and interviewed artists for Patek Philippe International Magazine. He's also covered the wild world of professional wrestling for Cageside Seats, interviewing athletes and other industry veterans.